Customer Feedback

What our customers say

Thank you for your kindness and encouragement to me over the last twenty-one years. I appreciate the care, good advice and professional knowledge that you have given.

Helen

Just to say thank you for all your endeavour to get my dentures comfortable, with success!

We would like to thank you very much for the treatment and care we have received over many years. We are most grateful to you.

John

Very friendly and calming staff. I hate going to the dentist normally, but I have always felt better about coming here.

Smart premises, friendly team and flexible on booking.

Have greatly improved the condition of my teeth and gums.

I am not worried about going to the dentist!

I do not have any negative feedback. In 33 years with this practice I have only had two dentists. I believe that by always seeing the same hygienist and dentist installs confidence in the patient. I cannot praise this practice enough.

My wife and I have been patients at this practice since 1975/6. We have only had two dentists in this time. I cannot praise them enough.

I have never been in such a friendly, caring dental surgery. The team work well together and make you feel valued.

How are we doing?

Please share your comments and feedback with us. Your feedback is important to ensure we tailor our service to suit the needs of our patients. Your comments are very much appreciated.

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Complaints

If there are any concerns over your treatment, please talk to the dentist first. If this doesn’t lead to the issue being satisfactorily resolved, then you can contact the practice manager.

Email our team

If you are not satisfied

If your complaint was about your dental treatment and you are not satisfied with the result of our investigation, you can take up the matter with a relevant external organisation.

Denplan

Denplan Court
Victoria Road
Winchester
Hampshire
SO23 7RG
Tel. 0800 401 402
www.denplan.co.uk/patients

NHS England

Dental & Ophthalmic Commissioning
London Area Team
2nd Floor, Southside
105 Victoria Street
London
SW1E 6QT
Tel. 020 7932 2670